Special Investigations Unit (SIU)
Similar to the claims adjuster and subrogation specialist, the Special Investigation Unit (SIU) is often burdened by disorganization due to heavy workloads and each investigator using a slightly different system. To combat these issues, many SIU departments are turning to case management systems in order to automatically track the process and progress of a claim.
The use of an automated case management system brings enhanced organization, tracking and automation to the complex process of insurance related investigations. Other benefits include triage and assignment referral by the SIU manager/gatekeeper, the ability to maintain investigator credentials and experience, and including investigator case summaries so that case load may be easily updated and tracked.
With ChoicePoint’s case management solutions, we can help you add organization and efficiency to the complex process of insurance-related investigations. Our case management solutions allow you to use standardized best practices and establish and analyze investigation metrics, and much more.
For more information on solutions that can assist special investigation units, please click on the links below:
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